Privacy Policy

Last updated: 14 April 2026

Information We Collect

At Lanso Design, we collect information you provide directly to us, such as when you:

Contact us through our website forms or email
Request a consultation or quote for landscape design services
Subscribe to our newsletter or updates
Provide feedback or testimonials

This may include your name, email address, phone number, property address, project details, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

Provide landscape design services and consultations
Communicate with you about your projects and our services
Process quotes and project proposals
Send you updates about our services (with your consent)
Improve our website and services
Comply with legal obligations and council requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With council authorities when required for permit applications and approvals
With contractors and suppliers directly involved in your project
When required by law or to protect our rights and safety
With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Australian Privacy Principles, you have the right to:

Access your personal information we hold
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Lanso Design

Email: info@lanso.com.au

Phone: (03) 70761096

Address: Melbourne, Victoria, Australia

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.